Web Help Desk Mobile 1.7.0
Free Version
Publisher Description
Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated.
Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.
SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
Jan 23, 2019
Version 1.7.0
Remote notifications are fixed now.
About Web Help Desk Mobile
Web Help Desk Mobile is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops Web Help Desk Mobile is SolarWinds Worldwide, LLC. The latest version released by its developer is 1.7.0.
To install Web Help Desk Mobile on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2019-01-23 and was downloaded 5 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Web Help Desk Mobile as malware if the download link is broken.
How to install Web Help Desk Mobile on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Web Help Desk Mobile is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Web Help Desk Mobile is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
